Help & Support
Frequently Asked Questions
Quick answers about our portfolio, trade accounts and how we work.
01Who is Gold Star Liquor?
Gold Star Liquor is an independent, family-owned spirits importer and distributor. We represent a portfolio of more than 130 premium spirits from producers around the world.
02Who can buy from you?
We work with licensed drinks businesses — wholesalers, cash & carry operators, bars, restaurants, hotels, independent and online retailers, and national accounts.
03Do you sell to the public?
We supply the trade only. If you are a consumer, contact us and we will happily point you to a stockist near you.
04How do I open a trade account?
Visit the New Customers page and complete the sign-up form. A member of our team will contact you within 48 hours to discuss pricing and supply.
05Is there a minimum order?
Minimum order quantities depend on your supply route and account type. Your account manager will confirm the details when your account is set up.
06Which spirit categories do you cover?
Vodka, whiskey, rum, gin, tequila, liqueurs, Calvados, Armagnac, Cognac, aperitifs, absinthe & pastis, bitters, brandy and grappa.
07Can I get product images and spec sheets?
Yes. Logos, packshots and product sheets are available on our Trade Portal, or ask your account manager for anything else you need.
08Do you offer staff training or tastings?
We regularly run tastings, brand training and activation for our customers. Speak to your account manager to arrange a session.
09Can you produce own-label spirits?
Yes — we develop and supply own-label and bespoke spirits for selected accounts. Get in touch to discuss your project.
10How can I contact you?
Use the form on our Contact page or email us directly. We aim to reply to every enquiry within 48 hours.